Privacy Policy

8mbets com's Privacy Policy — Your Data Is Our Responsibility

When you use 8mbets com, certain information is held with us. On this page, we clearly explain what that information is, how we collect it, why we collect it, where it is used, and how it is kept secure.

Last Updated: January 2026
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No Sale of Data
Your Data Is Never Sold to Third Parties
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SSL Encryption
Top-Tier Security Measures Active
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Your Rights
Right to Access, Correct, and Delete Your Data
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Transparent Policy
No Hidden Data Collection

Our Commitment: Protecting your privacy is one of our top priorities at 8mbets com. We believe every user should have full control over their own data.

Section 01

Introduction

8mbets com ("we", "us") is an online gaming and betting platform. Our privacy policy explains what information we collect when you use our website or mobile application, and how that information is managed.

This privacy policy applies to all digital services offered by 8mbets com — including the website, mobile app, live chat, and all other communication channels. By using our platform, you agree to this privacy policy.

We understand that online users in Bangladesh are concerned about the security of their personal data. That's why we've written this policy in clear, straightforward language — so you know exactly what happens with your information.

Section 02

What Information We Collect

8mbets com collects two types of information — what you provide directly, and what is collected automatically.

What You Provide Directly

Data Type When It Is Collected Why It's Needed
Full Name At the Time of Registration Identity Verification (KYC)
Date of Birth At the Time of Registration Age Verification (18+)
Email Address Registration / Contact Account Communications
Phone Number At the Time of Registration Verification & Security
Address During KYC Verification Identity Verification
Payment Information On Deposit / Withdrawal To process transactions
National ID Card During KYC Verification Identity Verification

Automatically Collected Information

  • IP Address and Device Information
  • Browser Type & Version
  • Pages visited on the platform
  • Session Duration and Login Time
  • Gaming History & Transaction Records
Section 03

How We Collect Information

8mbets com collects information through the following methods:

  • Registration Form: Information you provide directly when creating an account.
  • KYC Process: Documents uploaded for identity verification.
  • Transaction Records: Deposit and withdrawal details are recorded automatically.
  • Cookies & Tracking Technologies: Used to improve platform performance.
  • Customer Service Communications: Information you share with us via chat or email.
  • Third-Party Verification Services: Through approved services to complete KYC verification.

We only Required Information we collect. We do not collect data that is irrelevant or excessive.

Section 04

How We Use Your Data

8mbets com uses your information solely for legitimate purposes. We will never misuse your personal data. The reasons we use your information are outlined clearly below:

  • Account Management: To create, maintain, and secure your account.
  • Identity Verification: To complete the KYC process and verify your age.
  • Transaction Processing: For processing deposits, withdrawals, and bonuses.
  • Customer Service: To resolve your queries and complaints.
  • Security: To prevent fraud and money laundering.
  • Legal Obligations: To comply with regulatory authority requirements.
  • Service Improvement: To improve your overall experience on the platform.
  • Promotional Communications: To send you offers and updates, if you have given your consent.

If you no longer wish to receive promotional emails or messages, you can notify our support team at any time to Unsubscribe to do so.

Section 05

Data Sharing Policy

8mbets com never sells your personal data. However, in certain specific situations, limited information may need to be shared:

  • Payment Processors: Information required to process transactions via services such as Mobile Pay, Nagad, Rocket, and others.
  • KYC Service Provider: To approved third parties for identity verification purposes.
  • Law Enforcement: When required by a legal order or fraud investigation.
  • Regulatory Authority: To meet licensing and compliance obligations.

In each of the above cases, only the minimum data necessary for the stated purpose is shared. All third parties we work with are legally obligated to protect the confidentiality of your information.

To be clear: 8mbets com never sells or shares your information with advertisers or marketing companies.

Section 06

Cookie Policy

Cookies are small text files stored in your browser. 8mbets com uses cookies to enhance your experience. We use the following types of cookies:

  • Essential Cookies: Essential for keeping the platform running — used for login sessions and security.
  • Performance Cookies: To remember page loading speed and user preferences.
  • Analytics Cookies: To understand platform usage patterns and drive improvements.

You can disable cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

Section 07

Data Security Measures

8mbets com uses industry-leading technology to protect your data. Our security framework is as follows:

  • SSL/TLS Encryption: 256-bit encryption is active on all data transmissions.
  • Data Encryption: Sensitive data stored in our database is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & Security Monitoring: 24/7 real-time threat detection.
  • Regular Security Audits: Regular security testing conducted by third parties.
  • Restricted Access: Only authorized personnel have access to sensitive information.

Please note, however, that no one can guarantee 100% security on the internet. We encourage you to take precautions to keep your own account secure as well.

Section 08

Data Retention Period

8mbets com does not retain data beyond what is necessary. However, certain information must be kept for a specified period due to legal obligations:

  • Account Information: For as long as your account remains active, and for a minimum of 5 years following closure.
  • Transaction Records: 5–7 years, in accordance with Anti-Money Laundering (AML) regulations.
  • Communication History: Customer service records for 2 years.
  • Gaming Log: 2 years for dispute resolution.

After the specified period, data is securely deleted or anonymized.

Section 09

Your Rights Over Your Data

You have full control over your personal data. 8mbets com guarantees the following rights:

Right to Access Data

You can find out what information we hold about you.

Right to Rectification

You can request that any inaccurate or outdated information be updated.

Right to Erasure

You can request deletion of your data, except where retention is required by law.

Right to Restrict Processing

You can restrict how your data is used for specific purposes.

Right to Data Portability

You may request your information in a readable, portable format.

Right to Object

You can object to certain types of data processing.

To exercise any of these rights, email us at support@8mbetscom.com. We aim to respond within 30 business days.

Section 10

Protection of Minors

8mbets com is strictly for users aged 18 and above. We do not knowingly collect any information from minors. Age is verified at the time of registration and, where necessary, confirmed through KYC.

If we discover that any data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using our platform, please contact us right away.

Section 11

Third-Party Links

8mbets com's platform may occasionally be linked to third-party payment gateways or services. These third parties have their own privacy policies, and 8mbets com is not responsible for how your information is handled on their platforms.

Payment providers (Mobile Pay, Nagad, Rocket, etc.) maintain their own privacy policies, available on their respective platforms. We recommend reviewing their policies before making any transactions.

Section 12

Policy Changes

8mbets com may update this privacy policy when necessary. For any significant changes, we will notify you by email or through a notification on the platform. The "Last Updated" date at the top of the page always reflects the most current version.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Section 13

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@8mbetscom.com
  • Live Chat: Chat with us directly from any page on the platform
  • Help Center: Help Center Visit Page

We generally Within 48 hours We aim to respond promptly. Complex matters may take up to 30 business days.

Why 8mbets com Is Trustworthy
We make no compromises when it comes to data security

Your data is never sold

Your personal data is never sold to any third party — that is our firm and unwavering policy.

Advanced Encryption

All your data and transactions are secured with 256-bit SSL encryption technology.

Your Control

You have full rights to view, correct, and delete your personal information.

Regular Audits

Our security systems are regularly tested and audited by independent third parties.

Transparency in Plain Language

All policies are written in plain, simple language instead of complex legal jargon — so you can understand them easily.

Round-the-Clock Support

Our 24/7 support team is ready to help with any questions related to data protection.

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Your Data Is Safe — Get Started Now

Your privacy is always protected at 8mbets com. Register with confidence and enjoy the best gaming experience in Bangladesh.

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